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Description

RENFREW VICTORIA HOSPITAL
Medical Secretary
Posting Number: 26-24
Date: February 26, 2026

The Renfrew Victoria Hospital (RVH) is a 55-bed, fully accredited facility located just 45 minutes west of Ottawa, serving a catchment area of over 60,000. Part of the Renfrew and Area Health Village, RVH provides medical, surgical and complex continuing care as well as extensive ambulatory care with over 30,000 emergency and clinic visits per year.
In this role you will enjoy perks like an on-site modern gym open 24/7, and outstanding staff recognition, appreciation and wellness activities. We offer an Education Fund accessible for all employees each year to further their education and certifications.
We are people who provide excellent care for patients and their families, who support each other and our teams, keep each other safe, and are committed to our reputation as a model of excellence in health care. We are very proud of our high retention of staff and are continuously grateful for the amazing support of our community.

Come join us! We are hiring a casual Medical Secretary for coverage on our Nephrology and Diagnostics, RT, and Sleep Departments.

Pay Grid: $27.37 - $28.34 /hour.

Reporting to the Clinical Nurse Managers of Dialysis and Manager of Diagnostics, RT & Sleep, the Medical Secretary performs duties which facilitate the efficient operation of both units. You will deal with the patients, families, staff, outside resources and the public in a professional polite manner.

Duties will include but are not limited to:
• Answers the telephone, retrieves internet messages, and receives faxed documents and distributes the messages to the appropriate Physician/Nurse.
• Takes direction and works with the team leader in order to facilitate patient care needs.
• Completes requisitions for Medical Imaging, Lab, etc. as directed and as required.
• Assists in the facilitation and booking of patient/family/team meetings as required.
• Files/scans Lab/DI/Consults and other patient information/results on the appropriate patient records after review of the physician and primary nurse/Team Leader.
• Prepares for in-patient admissions for both medical and surgical admissions.
• Forwards all consults for Specialists (Nephrology, Internal Medicine, etc.), and books internal and external consults as required.

• Assist Nurses with clerical support for all in-patients.
• Schedules appointments for patients while being treated as an in-patient and schedules post-discharge follow-up appointments as required.
• Books patients into clinics and diagnostics as ordered by Physicians and Nurses and makes associated arrangement such as transport, chart copy, etc.
• Performs computer activities as required in the EHR
• Organizes chart components including preparing for admissions and discharges and transfers, ordering forms, POC scanning, downtime protocols, etc.
• Organizes physician communication such as on-call schedules, physician away notifications, daily round sheets, etc.
• Communicates with other departments as necessary to facilitate patient care i.e. admitting, dietary, booking diagnostics, paging lab, coordinating dialysis treatment schedules, etc.
• Communicates changes with patient diets to the dietary department and orders patient/staff meals for patient transport
• Orders stationary supplies and special-order medical supplies.
• Securing patient information in a confidential manner while communicating patient information both internally and externally. Navigates patient records in the EHR for current in-patient charts, previous admission charts, etc.
• Communicates with patients, families, multi-disciplinary team and members of the public.
• Organizes team communication – phone book, memos, education, etc.
• Completes administrative tasks as assigned by the Clinical Nurse Manager including memos, meeting minutes, documents, forms, etc. using computer applications such as Microsoft Word, Power Point, Excel, etc.

Qualifications

Qualifications:
• Graduate of an approved Office Administration Medical Program or current experience in providing secretarial support in a health care environment essential.
• Medical Terminology certificate essential.
• Typing Speed of 50 WPM, essential.
• Computer skills and demonstrated working knowledge of computer applications used within the Hospital essential
• Knowledge of patient scheduling essential.
• Ability to work independently, as well as in a fast-paced environment with interruptions.
• Demonstrated organization, customer service and communication skills.
• Physically able to perform the duties within the physical demands of the work area.

Everyone is Welcome
RVH is dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.
Qualified applicants are invited to submit their resumes to hr@renfrewhosp.com , on our website at www.renfrewhosp.com/jobpostings. Compliance with RVH vaccination policy and a recent satisfactory police record check are required. Only candidates selected for interview will be contacted. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851.