Patient relations

We value your feedback.

Renfrew Victoria Hospital is committed to continuously improving the quality of healthcare we provide. We do our very best to provide high-quality, patient-centred care and we believe that care is enhanced through the active participation of patients and their family/caregivers.

To promote effective communications during your stay, we encourage you to express your feelings and address any questions and/or concerns directly and respectfully with your caregiver(s). You may also wish to speak to the department manager about your concerns.


Sharing your stories, compliments, concerns

You can call, write or email with the subject ‘Patient Relations’. In the case of a compliment, we will share your comments or story with those who were involved in your care.

If you are expressing concerns or suggestions, we will respond to your message within 72 hours in most cases. Please include your name and contact information.


Contact Us


Patient Relations: 613-432-4851 ext. 260


Renfrew Victoria Hospital - Patient Relations
499 Raglan St. N,
Renfrew, Ontario
K7V 1P6


Please use “Patient Relations” as the subject