Older Adult Protection Services
Providing care and support to seniors experiencing abuse, seniors at risk of harm and their caregivers in Renfrew County.
About Elder Abuse
Elder abuse is any action by a friend, family member, paid caregiver, neighbour or stranger which causes harm to an older adult. Abuse can be physical, psychological, sexual, financial, or involve neglect.
How to Access Services
Anyone can call and refer to our Renfrew County program by calling toll-free: 1-800-363-7222. For urgent needs, speak with one of our on-call nurses 24 hours a day for information and support.
Our specially-trained registered nurses provide acute care and community-based services to:
Abused and at-risk older adults
Older adults at risk of harm related to self-neglect
Caregivers and significant others
Provide home visits
Can be accessed in all five Renfrew County hospitals
What We Do
Our specially-trained nurses can help:
Provide information and support to seniors, their supports, caregivers and service providers
Assess and identify the indicators of elder abuse
Assess in-home safety and basic living needs
Explore intervention options and implement plans of care to address abuse and reduce risk
Assist with financial management protection
Arrange emergent, safe living arrangements
Support and connect older adults and their caregivers to appropriate community resources
Assist with information and accessing support related to legal issues such as: consent and capacity, powers of attorney, police reporting
Renfrew County Senior Crisis Bed Program
Short-term crisis housing is available for older adults experiencing abuse or at risk of harm. Safe living arrangements are available on an urgent basis when the older adult can no longer remain in their home due to safety concerns or caregiver crisis. The cost of the crisis bed is funded by the Ministry of Health and Long-Term Care.
The Crisis Bed Program
Provides immediate short-term housing and meals for a maximum of seven days
Prevents unnecessary hospitalizations and avoids social admissions for the elderly
Prevents caregiver stress and burnout
Who Is Eligible?
Seniors experiencing abuse
Seniors whose caregiver suddenly becomes ill
Seniors whose caregiver becomes stressed or exhausted
Seniors living in unsafe accommodation with no immediate resources
Seniors who are eligible based on assessment
Goals of Care
Our focus is on developing a plan of care that reduces risk and eliminates abuse that includes:
Offering health care, legal, financial and support options;
Ensuring safety and protection;
Encouraging self-determination;
Restoring dignity and self-esteem; and
Ensuring access to support services.
REFERRALS
Non-Urgent: Monday to Friday 613-432-4851 ext. 818
Urgent: 24 hours a day, 7 days a week 1-800-363-7222; Ask to speak with the on-call nurse
Community Resources
Mental Health Crisis Line: 1-866-996-0991
Victim Services of Renfrew County: 1-877-568-5730
Renfrew County Legal Clinic: 1-800-267-5871
Women’s Sexual Assault Centre: 1-800-663-3060
Women’s Shelter and Support Services: 1-800-267-4930
Alzheimer’s Society Renfrew County: 1-888-411-2067
Champlain LHIN: 1-888-421-2222
Retirement Homes Regulatory Authority To report abuse of an older adult living in a retirement home: 1-800-361-7254
Legal Aid Ontario: 1-800-668-8258
Public Guardian and Trustee Office: To report issues of abuse or self-neglect of an incapable older adult
1-800-891-0506
Ministry of Health and Long-Term Care Action Line To report abuse in long-term care facilities: 1-866-434-0144
Police Services in Renfrew County:
For emergencies, call 911, or:
Renfrew County OPP: 1-888-310-1122
Deep River Police: 613-584-3500